Everyone always talks about the hot zone – the area that sells the most in a gift and accessories store. Between 4′ and 6′ from the floor is eye level for most. Few people have to bend and only a few more have to stretch to comfortably shop within the hot zone. But, what happens above that zone? What if you have really high ceilings or, worse yet, low ones? How do you make your store work with less than ideal ceiling heights?