Sales Rep of the Month: Erica Gregory
The term that comes to mind when thinking of Regional Account Manager Erica Gregory is “Team Mom.” As an actual mother of five children ranging in ages from 10 to 25, Erica segues naturally from home to office with the same values of cooperating with others and working as a team. Possessing a warm personality and an excellent memory, colleagues often turn to her for advice and help across a range of issues and topics. Erica considers her teammates to be great friends and they share a caring, collaborative spirit that makes for a great working environment.
Erica has been married to her husband, Chris, for 5 years. The two stay fairly busy between their careers and all the kid’s activities. Two of the older children are in college, one is a Marine and the two youngest participate in soccer, drama and “every after school club known to man.” When she does find a little time to herself, Erica enjoys reading a good murder mystery. She credits her husband’s selfless and tirelessly giving nature as a major component of the family’s happiness, and she considers herself truly blessed to have such a wonderful family to come home to every day.
Erica has worked for IMAX Worldwide Home for nearly 2 years as a Regional Account Manager, assisting approximately 400 customers with orders, logistics, questions and much more. She is especially known for her timely response to customer needs. When asked what aspect of her job gives her the most satisfaction, she replied, “Helping my customers. If they have any problems they know I’ll be on top of it and get it taken care of quickly. I’ve had many customers tell me that they’ve never before received faster responses to their needs. I love being able to help them with everything!”
The enthusiasm doesn’t stop there. Regarding her favorite customer experiences, she said, “I have the best customers. I love getting to know all about their stores but even more than that, I love to hear their stories – about their families, the new babies and about how life is going for them in general. This job is all about connection and I love to connect with my customers.”
Erica is proud to be a member of the IMAX Worldwide Home Family and is honored to have been chosen as Rep of the Month. She shows her team spirit every day and for that we say, “Way to go, Erica!”
Raves for Faves
The top 3 IMAX products according to Erica Gregory:
- Isla Carved Wood Whale, item number 14633: “One of my faves because he is so cute! I think he’s cute enough to be in any home.”
- Pongo Spots Oil Painting, item number 82136: “Pongo is one of our top-selling art pieces and it’s easy to see why. He’s so much fun – don’t we all wish we could blow our spots off?”
- Nakasa Quinn Mirror Bookshelf, item number 64400: “My favorite functional piece. So easy to use and to dress up or down.”